• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
Locked

‎07-04-2025 05:25 PM

HP Recommended
Product: HP ZBook Power 15.6 inch G10 A Mobile Workstation PC (7E6K9AV)
Operating System: Microsoft Windows 11

On my HP computer, if I go into the BIOS and set the battery health setting to maximize my battery health (from let HP manage the battery) the battery icon in the system tray then shows the charge as 9%.  This is instead of100%, as it was before.  The battery icon is whited out as opposed to being black as before.  The charge figure does not go higher than 9%.  

 

I don't want to limit charging to 9%.  Of course, the battery has more than 9%.  It's just showing as 9%.  Why is it doing this?   How to fix?

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.