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‎11-27-2023 05:08 AM - last edited on ‎11-27-2023 06:43 AM by Retired

HP Recommended

What is the maximum RAM size that can be installed to my device?

 

This is the information about my device:
Device name DESKTOP-N9RTG4J
Processor AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 GHz
Installed RAM 4.00 GB (3.41 GB usable)
Device ID B4C5DC8F-2110-4AAC-9482-C07045511D10
Product ID 00331-10000-00001-AA710
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 2 touch points

Serial number
[edit]
Product number
6HM95ES#ACB

Category:
1 REPLY 1

‎11-27-2023 07:33 AM

HP Recommended

Hi:

 

Your notebook has two memory slots and should be able to support 2 x 8 GB of DDR4 memory.

 

The service manual indicates only 8 GB is supported but that is in the models with the AMD 'A' series dual core processors which only have one memory slot.

 

Maintenance and Service Guide HP 255 G7 Notebook PC

 

The Crucial memory report also indicates that 2 x 8 GB of memory is supported.

 

HP - Compaq HP 255 G7 (AMD Ryzen) | Memory RAM & SSD Upgrades | Crucial.com

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