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HP Recommended
Elitebook 8540w
Microsoft Windows 7 (32-bit)

Hi,

I am missing some drivers after installing OS WIndows 7 professional (32 bit). Can you please help. I tried downloading a few but ended up getting blue screens. I have reinstalled the OS now.

 

following are the ids for which it reports no drivers

Network controller ->

PCI\VEN_8086&DEV_4239&SUBSYS_13118086&REV_35

PCI\VEN_8086&DEV_4239&SUBSYS_13118086

PCI\VEN_8086&DEV_4239&CC_028000

PCI\VEN_8086&DEV_4239&CC_0280

 

PCI Serial Port->

PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C&REV_06

PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C

PCI\VEN_8086&DEV_3B67&CC_070002

PCI\VEN_8086&DEV_3B67&CC_0700

 

PCI simple Communicaions controller->

PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C&REV_06

PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C

PCI\VEN_8086&DEV_3B64&CC_078000

PCI\VEN_8086&DEV_3B64&CC_0780

 

Universal Serial Bus (USB) Controller ->

PCI\VEN_1033&DEV_0194&SUBSYS_1521103C&REV_03

PCI\VEN_1033&DEV_0194&SUBSYS_1521103C

PCI\VEN_1033&DEV_0194&CC_0C0330

PCI\VEN_1033&DEV_0194&CC_0C03

 

Unknown device->
USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

 

Unknown device->
ACPI\HPQ0004
*HPQ0004

 

Can you please suggest links for the drivers. Also if there is any particular order I need to follow

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

hi,   Intel 82577LM and 82577LC Gigabit Ethernet Driver

 

Link : http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_101142_1&sp4ts.oid=4173772

 

Intel(R) Active Management Technology -

 

Link : ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61783.exe

 

Intel(R) Management Engine Interface

 

LInk : ftp://ftp.hp.com/pub/softlib/software11/COL34171/pv-84629-1/sp46290.exe

 

USB-controller Driver for Hewlett-Packard - HP EliteBook 8540w

 

Link : ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54511.exe

 

Validity Sensor (VFS451)

 

Link : http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

HP Mobile Data Protection Sensor / 3d drive gaurd 

 

Link : http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60389.exe

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!

 

r- K

 

 

 

Karthikeyan S
I am an HP Employee

View solution in original post

6 REPLIES 6
HP Recommended

Hello Vinay

 

You can run Software Download Manager to get the Drivers Updated please check the below link

 

http://www8.hp.com/us/en/ads/clientmanagement/drivers-bios.html?jumpid=va_r11260_go_clientmanagement...

I am an HP Employee, I am speaking for myself and not for HP.

Nav

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****
HP Recommended

I can't connect that laptop to network yet, so offline lincs would be helpful

HP Recommended

Hi, I can not connect that laptop to the Internet. So would it be possible share offline links for the drivers. That way I can download and take the setups to that laptop

 

Thanks

HP Recommended

hi,   Intel 82577LM and 82577LC Gigabit Ethernet Driver

 

Link : http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_101142_1&sp4ts.oid=4173772

 

Intel(R) Active Management Technology -

 

Link : ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61783.exe

 

Intel(R) Management Engine Interface

 

LInk : ftp://ftp.hp.com/pub/softlib/software11/COL34171/pv-84629-1/sp46290.exe

 

USB-controller Driver for Hewlett-Packard - HP EliteBook 8540w

 

Link : ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54511.exe

 

Validity Sensor (VFS451)

 

Link : http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

HP Mobile Data Protection Sensor / 3d drive gaurd 

 

Link : http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60389.exe

 

//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//

I am an HP employee!!

 

r- K

 

 

 

Karthikeyan S
I am an HP Employee
HP Recommended

I have been constantly getting BSOD or call it Blue Sceen, I am running Win 10 x64 and the IMEI is ver 6.0.0.1179 dated 9/17/2009. I downloaded the new driver sp59684.exe 

Intel Management Engine Components Driver and Interface

system software Manager Icon

6.2.40.1045 10.3 MB Nov 5, 2012

 

but for some reason even after installing it still shows me the older version in Device Manager - System Devices - Intel Management Engine Interface.

1. Is there a way to uninstall it as It does not allow me to uninstall the old driver.

 

Appreciate all your help.

Thanks

Mathew

 

 

HP Recommended

It's very conveniet to have HP drivers and recovery DVD for your EliteBook model. In many countries these DVDs are mailed to you from local HP support for free. There is also some useful software on DVD not available on www (i.e. Roxio). That support is an advantage of business EliteBooks over consumer HPs.

AFAIK HP no longer supports 8540w, get 8740w discs instead.

When in a hurry for a clean Win 7 installation (go with sp1 CD!) prepare flash drive (usb) with Intel(R) 82577LM Gigabit Network Connection driver, or with the bunch of drivers:

[Intel(R) 82577LM Gigabit Network Connection]

[HP Mobile Data Protection Sensor]

[Renesas Electronics USB 3.0 Host Controller]

[Renesas Electronics USB 2.0 MTT Hub]

[Renesas Electronics USB 3.0 Root Hub]

[Synaptics PS 2 Port TouchPad]

[Bluetooth Hands-free Audio]

[Bluetooth Remote Control]

[Ricoh xD-Picture Card Controller]

[Ricoh SD MMC Host Controller]

[Ricoh Memory Stick Host Controller]

[Bluetooth L2CAP Interface]

[NVIDIA Quadro FX 1800M]

[Standard 101 102-Key or Microsoft Natural PS 2 Keyboard with HP QLB]

 

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