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Teacher
Posts: 113
Member Since: ‎02-13-2014
Message 1 of 2 (248 Views)

Mobile Broadband module had fatal error

Product Name: ElItebook 8460p
Operating System: Microsoft Windows 10 (64-bit)

Event ID:      10317 - Miniport HP un2430 Mobile Broadband Module, {5dcdce02-388d-448c-91f1-ca8af903a834}, had event Fatal error: The miniport has detected an internal error

 

What should I do?

 

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Top Student
Posts: 8
Member Since: ‎03-27-2018
Message 2 of 2 (153 Views)

Re: Mobile Broadband module had fatal error

Please try the below steps

 

In order to resolve the users issue refer the following KB article and download and apply the related Microsoft Hotfix KB Article Number(s): KB 2688892.

Click here to access the document "Windows does not load a third-party WWAN adapter driver after you....

This issue occurs because Network Driver Interface Specification (NDIS) blocks the device driver when the computer enters sleep mode, applying this patch avoids this to occurrence.

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


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