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- Monitor doesn't display when connected to a HP USB-C G5 Dock...

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03-03-2023 09:44 PM - edited 03-03-2023 09:44 PM
Hi there,
I'm having issues displaying a monitor using a G5 docking station that's connected to a business laptop (HP Elitebook x360 1030 G7) through an HDMI cable. There is nothing wrong with the cable, as it does work when it's directly connected to the laptop from the monitor (an HP Pavilion 22cwa).
The only thing that does work with the docking station is a wireless keyboard and mouse combo. It's also keeping the laptop charged. I tried an HDMI to DisplayPort converter, but the docking station still won't detect the additional monitor.
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