• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP ZBOOK 15 G3
Microsoft Windows 10 (64-bit)

I have a HP ZBook 15 G3 with a Intel HD Graphics 530 installed. The lab top is connected through a docking station to additional HP Compaq LA2405wg monitors. The display settings will not recognize the monitors so i cannot display on them. The system is 64 bit, the monitors are 34 bit. The 530 card should support up to three displays.

 

I have the same computer and monitors at work and connected through the same docking station and it works fine. At work I have the NVIDIA Quadro M2000M display card.

 

I have downloaded all the docking station and display drivers i available on HP support and it still does not work.

2 REPLIES 2
HP Recommended

@wkj_1 

 

What is your dock ? Is it compatible with your HP ZBook 15 G3 ? How do you connect them ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

The docking station is a 

HP ZBook 150W Thunderbolt 3 Docking Station (P5Q58UT#ABA)

It is compatible with the ZBOOK and works on my other computer which is the same HP ZBook G3 15. The monitors also are not recognized even if they are plugged in directly to the lap top.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.