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HP Recommended
HP ENVY x360 - 15t-aq200 CTO

Hi Everyone

 

Thank you in advance for the help!

My 2017 HP Envy x360 15.6" Touchscreen 2-in-1 IPS FHD (1920 x 1080) Laptop PC is not charging above 40%, when I ran the test on HP Assistant it is suggesting to replace the Battery 

 

SKU: 2GJ37AV

 

Can anyone suggest a way to replace the battery with instructions and where would be the best place to buy the battery?

 

Thank you

1 REPLY 1
HP Recommended

@Shash20 

 

You need battery part #  844204-855 which is N/A on HP Parts Store

 

            https://partsurfer.hp.com/partsurfer?searchtext=2GJ37AV

 

You can use part # to search online such as Amazon, Newegg ... even eBay. Newegg sells it for $69.47 unfortunately HP won't allow me to post the link. Please help yourself

 

Regards.

BH
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