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05-25-2023 03:57 PM
Hi Everyone
Thank you in advance for the help!
My 2017 HP Envy x360 15.6" Touchscreen 2-in-1 IPS FHD (1920 x 1080) Laptop PC is not charging above 40%, when I ran the test on HP Assistant it is suggesting to replace the Battery
SKU: 2GJ37AV
Can anyone suggest a way to replace the battery with instructions and where would be the best place to buy the battery?
Thank you
05-25-2023 11:52 PM
You need battery part # 844204-855 which is N/A on HP Parts Store
https://partsurfer.hp.com/partsurfer?searchtext=2GJ37AV
You can use part # to search online such as Amazon, Newegg ... even eBay. Newegg sells it for $69.47 unfortunately HP won't allow me to post the link. Please help yourself
Regards.
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