My elitebook is stuck at infinite loop due to bios update process It won’t start up

[Jhon_f]

 my pc won’t start up i tried updating to the last bios available via usb and it didn’t worked, tried to  remove the cmos and it didn’t worked either, someone help please 

[ub6424]

Hello @Jhon_f 

Sorry to hear that you are having problems ... and I would like to help you.

Follow the HP standard procedure:

(1) https://www.youtube.com/watch?v=qpiGUojtr3E

(2) Please report your results

[Jhon_f]

Hi i already tried this and it didn’t work unfortunately, it keeps restarting what else can I do ?

[ub6424]

Hello @Jhon_f 

Recommendation and solution

Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- [Always recommended] Thermal paste for CPU GPU and bridges must be renewed
- [Always recommended] The function of the fan(s) must be checked

- Short circuit test 

- Bios (chip) desolder, reflash, Bios (chip) solder in

- charger/battery test

- Components test

- General cleaning ...

--- HP warranty valid -> Contact HP Support

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

Good luck