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‎05-28-2025 01:08 PM

HP Recommended

my hp250 g9 SPS-M31085-001 does not display,the power button and the caps will be on to show its on 

 

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‎05-30-2025 10:33 AM

HP Recommended

Hello.

 

Maybe there is a problem with the laptop screen.

Try connecting an external monitor / television to the laptop HDMI port

 

When you turn on your laptop, does the power button or caps lock button blink?

If HP laptop detects a problem when it is turned on and cannot display anything on the screen, it will try to inform with a series of blink codes where the problem is.

 

Use this document to check the blink codes:

https://support.hp.com/us-en/document/ish_1997719-1528356-16

 

In any case, I recommend taking your laptop to a local HP service partner and have them diagnose the problem.

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