cancel
Showing results for 
Search instead for 
Did you mean: 
Chuchi28
New member
1 0 0 0
Message 1 of 2
154
Flag Post

My keyboard and mouse pad works on BIOS mode, but when I switch to Windows, stop working

HP Recommended
Pavilion x360
Microsoft Windows 10 (32-bit)

My keyboard and mouse pad works on BIOS mode, but when I switch to Windows, stop working. I tried all solutions I found on videos support  and nothing. Any other suggestions?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
16,257 16,239 875 710
Message 2 of 2
Flag Post
HP Recommended

@Chuchi28

 

Welcome to the HP Support Community.

 

Are the filter keys on? If yes, please do turn it off: In Windows 10, open Start menu, click Settings -> Ease of Access. Click Make the keyboard easier to use (or Keyboard, toggle Use Filter Keys). In the next window, uncheck Turn on Filter Keys and click OK to turn off

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation