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- My new HP Probook

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02-16-2021 06:21 PM
My new ProBook when I go into Control Panel - System and Security - System and look at About under the Device specifications this is what I see:
ideapad 330-15IKB
Device name LAPTOP-TSMAV504
Support shows Manufacturer as Lenovo (my old laptop was Lenovo, motherboard went out) and Website link is Lenovo website
Also there is a "Backup and Restore (Windows 7)" in System and Security. why would this be on a new HP?
I had a computer shop handle everything for me, from diagnosis of original to replacement and setup.
02-18-2021 09:37 AM
Looks to me that you need to ask Lenovo for this help, as this is NOT an HP computer... you can doble-check by trying to enter the BIOS pressing F10 at power on