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‎05-17-2020 09:08 AM

HP Recommended
Product: Hp b110a
Operating System: Other

I have also tried a full reset and insider there are original cartridge,but on the display there Is Always the message that ask ti open the printer because seems absent the printer head. Heeeeeelp

3 REPLIES 3

‎05-22-2020 12:59 PM

HP Recommended

@Gianni13

 

Welcome to the HP Support Community.

 

Try the steps from here:

 

https://support.hp.com/us-en/product/hp-photosmart-wireless-e-all-in-one-printer-series-b110/4022328...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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‎05-22-2020 01:53 PM

HP Recommended

Thanks so much Betty.

I Ve just ordered a printer head.

I ll let you know of that Is the solution.

 

Have a great day

Gianni

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‎05-23-2020 09:22 AM

HP Recommended

Sure, keep us posted 🙂


I am an HP Employee

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