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‎12-15-2023 09:43 AM

HP Recommended
Product: HP 240 G8 Notebook PC (43Q71AV)

I have bought a new laptop HP 240 G8 Notebook PC (4K5D5PA#ACJ) but while checking online it shows warranty expired. Please help me in this.

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1 REPLY 1

‎12-16-2023 09:39 AM

HP Recommended

Please, contact HP Support and provide them with your proof of purchase (receipt, invoice, etc) so that they adjust the warranty in HP's system >> https://support.hp.com/in-en/contact

 

Warranty period starts from the date of purchase and is valid between 1 and 5 years full (depending on local laws or the warranty you purchased). You might now see incorrect date in HP's system because your device was produced long time ago and automatically registered in the HP System as manufactured on that old date. But if your product is new and if you have a proof of purchase, then HP Support can adjust it in the system - no worries about that.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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