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HP Recommended

Hello Hp,

I have been trying to reach a non-technical HP support team but all numbers and live chats take me straight to technical support that does not handle my account issue. I have not been able to access MyHPSupport: Business Support portal for about a month to create cases for my team.  My team has created numerous cases in previous years but in the recent month, the Business Support now says our Email ID is not registered in the portal. Assistance would be appreciated.

2 REPLIES 2
HP Recommended

@CAE1-IT 

 

Welcome to the HP Community Forum.

 

Business client support is beyond the scope of our community user group.

I have forwarded your concern to our HP Community Moderator team.

 

Reference 

HP MySupport – Business Client HP customer support

 

Request for Review – Please Read

 

A request has been submitted to our Community moderators for review and possible escalation of your question.

 

Worth Noting

  • Our Community is a peer-to-peer user group.
  • We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
  • Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
  • The time frame (how long it takes) to receive a response from HP is not controlled by the Community.

Important

  • Do not contact phone or email posted in a public or private message from “new” members.
  • Please do not post any personal information in the Community.  We are a public resource.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Hi @CAE1-IT,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.