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Microsoft Windows 10 (32-bit)

 I would really like to talk to someone about getting my business team registered for the portal so that we can submit warranty claims.  most cannot log in, or it gives us "duplicate account" errors.  I am the adminstrator for my team's account in the MyHPSupport portal, and it will not allow me to add them manually--throws the error about duplicate accounts.  There is no help in sight--can someone please assist??

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