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‎05-07-2025 12:11 AM - last edited on ‎05-07-2025 05:12 AM by Moderator

HP Recommended

Dear Support Team/HP Customer Support,

I am writing to request assistance with an issue I am experiencing on my HP 250 15.6 inch G9 Notebook PC. The system is currently unable to detect any audio output devices. I have attempted basic troubleshooting steps, including using the Windows troubleshooter and checking the sound settings, but the issue persists.

The laptop is less than a year old and has no physical damage. Given that the problem appeared without any known cause, I suspect it may be related to a driver issue.

I would appreciate your help in diagnosing and resolving this matter. Please let me know if there are any further steps I can take or if I need to bring the laptop in for service.

Thank you for your support.

Best regards,
Ayush Pramanick.
[edited]

Purchase Date: 15th August, 2024

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