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‎12-20-2018 05:43 AM - last edited on ‎12-20-2018 09:07 AM by Retired

HP Recommended
Product: Hp laptop model 15 [edited]
Operating System: Microsoft Windows 8 (64-bit)

I cannot open any website even though the internet is working. Always gives error message such as the site cannot be opened or unavailable 

1 REPLY 1

‎12-21-2018 02:38 PM

HP Recommended

@Henry02

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding issues with the computer's internet. I will be delighted to assist you here.  

 

Follow this document which will provide you step by step instructions. By the end of the document I'm sure the issue would be resolved. 🙂  

 

This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue. 

 

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

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