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HP Recommended
Hp laptop model 15 [edited]
Microsoft Windows 8 (64-bit)

I cannot open any website even though the internet is working. Always gives error message such as the site cannot be opened or unavailable 

1 REPLY 1
HP Recommended

@Henry02

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding issues with the computer's internet. I will be delighted to assist you here.  

 

Follow this document which will provide you step by step instructions. By the end of the document I'm sure the issue would be resolved. 🙂  

 

This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue. 

 

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.