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‎10-15-2024 01:56 AM

HP Recommended
Product: HP EliteBook 650 15.6 inch G9 Notebook PC (4D166AV)
Operating System: Microsoft Windows 11

Good Day,


My notebook does not charge from the docking station and If I update the drivers, it charges for a week then stops again. what might be the problem here? 

Category:
1 REPLY 1

‎10-16-2024 01:23 AM

HP Recommended

Hello.

 

What is the docking station model? Which firmware version does it have?

What is your laptop BIOS version?

 

Drivers should have no impact on charging since your laptop charges the battery even when computer is shut down, and thus no drivers are loaded in that state.

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