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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Microsoft Windows 11

I purchased a laptop around a year ago with an i7 5th generation processor. I have been using it gently, but recently, I've been facing an issue. Whenever I turn on the laptop and connect the charger, it automatically restarts. I'm unsure why this is happening and would appreciate any advice or solutions you might have.

Please note that I am unable to visit site or access websites at the moment.

Thank you.

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