Nx6120 laptop not even opening only orange led on electric led

[Frouwafflegamer]

Nx6120 laptop not even opening only orange led on electric led, the screen won't even lit, fan not even working, it's just like no power all that it shows me is a orange led in the electric indicator, also I don't have battery

[Fabio_L32]

Hello @Frouwafflegamer , how are you ? 

This is a very old product, but let's try the procedures below. 

Let's try an electrical reset:

1 - Remove the ac power and battery from the equipment
2 - Press the power button for 1 minute
3 - Replace the ac power and and battery let it charge for 10 minutes
4 - Try reconnecting

If the fault persists, you will have to request technical assistance.

Waiting

[Frouwafflegamer]

I have tried the steps mentioned before, it did drained all power but it's still the same, I don't have the battery as I lost it, but I will try sending it to my technician friend if he can know fix this and tell me what has been the cause of this, by the way thanks again. 

[Fabio_L32]

Hello @Frouwafflegamer 

You're welcome, if I've resolved the issue, can you mark it as resolved?

Others will use this topic as future research

Waiting