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DaniFree
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Message 1 of 2
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Flag Post

Order never shipped????

‎04-20-2020 09:53 AM - last edited on ‎04-20-2020 12:41 PM by Retired

HP Recommended
Product: HpEnvy X360

Hey so aside from the customer service [edit]. Was anyone else told that their order would be sent and then just never arrived?? I need this laptop for school, I ordered April 3rd, still nothing. Worst customer service ever. I’m never ordering from this site again

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎04-21-2020 07:25 AM

HP Recommended

Hi @DaniFree

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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