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‎09-10-2024 01:26 PM

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W5AV)

I bought my laptop in January 2023 & in October 2023 it wouldn't switch on. Since then it has been for repair a few times and has a new motherboard & battery. The last time it was returned for repair, the laptop lasted two weeks before not switching on. Since the it appears that HP don't want to engage at all as, I just cannot get an update & am constantly being fobbed off. How do I escalate this?

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