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HP Recommended
HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W5AV)

I bought my laptop in January 2023 & in October 2023 it wouldn't switch on. Since then it has been for repair a few times and has a new motherboard & battery. The last time it was returned for repair, the laptop lasted two weeks before not switching on. Since the it appears that HP don't want to engage at all as, I just cannot get an update & am constantly being fobbed off. How do I escalate this?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.