Pavilion 15-eg1073cl can't connect to wifi

[cJair]

Hi,

I'm running into an issue that after putting the laptop( Pavilion Laptop 15-eg1073cl) to sleep  or if disable/enable the Wifi card.  I get the same results in either condition. That is, I'm unable to find any networks to connect to. The only way I can get laptop to see the wifi connection is i have to reset the routers and reset the laptop for this work. This is really troublesome since I have been putting my laptop to sleep often.  So i have to do this EVERYtime. There are others in the house using the router. so when i reset the router, I'm distrupting their work. is there anything that can be done. The wifi card is a MediaTek MT7921 Wi-Fi 6 802.11ax PCIe Adapter. There has to be better way to handle this. 

Thanks,

Carlos

[Paul_Tikkanen]

Hi, Carlos:

The only suggestion I can offer would be to see if updating the wifi driver to a newer version that is not on your notebook's support page...

1.0.0.197

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136987.exe

[Unidec]

The temporary fix is to shut down the laptop completely, unplug the power cord.  Next, press the power button, holding it for 60 seconds.  The light will flash once.  After letting go of the button you may restart the computer.  This will fix the issue but the proper fix is downloading the newest driver.  Using HP driver download, I found NO drivers for this laptop??? 

 I found 3.0.1.1309 on Lenovo's website here.  https://support.lenovo.com/ch/en/downloads/ds552327-mediatek-mt7921-wireless-lan-driver-for-windows-...

I installed this driver and my system seems stable now.

John

[Motion360]

Even after installation of the software shared and upgraded my driver, still keep shutting off itself.

Neither uninstalled but cannot be access from network indicator.

 

[ub6424]

Hello,

in another post I have already answered a similar problem:

(1) take a look at the bios settings (ESC/F1 F10 on startup) if the webcam device is enabled.

(2) After loading windows operating system, check the device manager for any webcam related entries and uninstall them, reboot your system. 

(3) Go to HP Partsurfer:

https://partsurfer.hp.com/partsurfer/

Enter your serial there to see what webcam model is possibly installed.

(4) Check HP Support Site for Driver and Software and choose the right webcam driver for the right operating system you're using.

(5) Install the required driver and reboot your system

(6) Check windows device manager and windows settings of webcam and test it...

(7) If you are not lucky 😞 the webcam could be damaged/defective or the electronic wiring and connections of the webcam to the mainbard are not correct/broken/have come loose ... please check additionally

best regards

[Bamamoss42]

I am having the same problem and a google search indicates many people are having trouble with the M edia Tek adapter noted by original poster.

I have tried all the tricks and seems that the problem cannot be fixed by downloading drivers and software as long as the hardware is still the same.

Question is, "What is a compatible upgraded adapter card?"

[ub6424]

hello,

any card will do that is designed to work with your operationg system. The connector and the size of the card should fit, so your first step is to take a look at the installed card and measure the dimension of the card.

best regards

[Motion360]

Thanks for the update info, did that several time but it still persist after some time.

But was able to resolved it by Firmware Update & installation.