• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-16-2023 07:20 AM

HP Recommended

Hi,

I was using the HP USB-C G5 Dockingstation for 2 yrs and never had any problems or issues. 

My setup was as follows: 

- 2x DELL 27 4k UHD Monitors 

- MacBook Pro M1 

 

I recently bought myself a MacBook Air M2. 

Apart from the new MacBook with the more powerful chip, my setup has remained the same.

 

However when connecting my new MacBook Air M2 with the Dockingstation, on the 2 external Monitors everything jerks and is delayed. Something that have never happened with the M1 Pro model. 

 

I unistalled and re-installed the DisplayLink Manager (Version 1.8.0). 

 

Sometimes it works as I should, but most of the times everything is delayed. 

 

I hope you can help me. 

 

 

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.