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08-21-2020 02:34 AM - edited 08-21-2020 02:39 AM
1. In HP Pavilion x360 convertible laptop, power button is placed in worng position. It is placed left side middle which can be hit whenever i hold or take the laptop .
2. USB port is very tight. Not smooth enough to plug in and remove.
08-22-2020 06:15 AM
Please read this article here >> http://support.hp.com/us-en/document/c00033108
and post back your full model name and the product number (p/n)
Use your camera or smartphone and take several picture (or capture a video) of the issues you report (button, USB port, etc). Make sure the pictures or the video clearly show the problem you report.
If this a completely new device which you recently bought ? Could you elaborate on how you obtained the laptop ?
Thank you for choosing HP and for your cooperation !
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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