cancel
Showing results for 
Search instead for 
Did you mean: 
AN_HAB
New member
1 0 0 0
Message 1 of 2
164
Flag Post

Power button in worng position. USB port is very tight to plug-in.

HP Recommended
Pavilion X360 Convertible
Microsoft Windows 10 (64-bit)

1. In HP Pavilion x360 convertible laptop, power button is placed in worng position. It is placed left side middle which can be hit  whenever i hold or take the laptop .

2. USB port is very tight. Not smooth enough to plug in and remove.

1 REPLY 1
IT_WinSec
Level 15
Level 15
10,021 9,918 802 3,895
Message 2 of 2
Flag Post
HP Recommended

Hello,

 

Please read this article here >> http://support.hp.com/us-en/document/c00033108

and post back your full model name and the product number (p/n)

 

Use your camera or smartphone and take several picture (or capture a video) of the issues you report (button, USB port, etc). Make sure the pictures or the video clearly show the problem you report.

 

If this a completely new device which you recently bought ? Could you elaborate on how you obtained the laptop ?

 

Thank you for choosing HP and for your cooperation !

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation