• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP ProBook 650 G4 Notebook PC
Microsoft Windows 11

Hi, I've got HP Elite Book 850 G4 Notebook plugged to Ultra Slim 2013 docking station. Which, has two display ports to connect.

When notebook is connected to the docking station and at least one monitor pluged in the DP on it, HDMI port on the notebook stops working.

 

Notebook has latest BIOS and drivers update, docking station - latest firmvare (2.33).

 

How do I get the HDMI to work simultaneously with the monitors connected to the dock? This configuration should work on this version of the video card (Intel UHD Graphics 620). At the same time, the laptop's own display can be disabled.

 

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.