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Hello,
I'm having trouble entering the System Configuration ID in the BIOS.
When I turn on the computer, I get the message System board (00A) - Product Configuration ID. Windows 11 won't load. I have to press Enter every time.

My laptop:

Model: HP ProBook 6550b
Model Name: WD701EA
Serial Number:

>Do not include the product serial number, any case numbers, or any private information like Email or Phone Number<.


SKU Number: VZ245AV (I don't know the region code. I bought the laptop in the Netherlands)
PCID: 049D110000242B10000020100

Bios: 68CDE

 

How can I solve this problem?

Regards,
Mariusz Stolarz

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