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‎02-22-2022 12:06 AM

HP Recommended
Operating System: Microsoft Windows 11

My printer keeps displaying the message : There is a problem with the print head. I am unsure of what this means. MY printer doesn't print any documents.

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1 person had the same question
2 REPLIES 2

‎02-22-2022 12:09 AM

HP Recommended

It is a brand new printer and I have had it for about 2 weeks

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‎02-23-2022 03:21 AM

HP Recommended

Hi @CathyTheo,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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