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HP Recommended
HP EliteBook 840 G8 Notebook PC (26D62AV)

Buenas tardes, 

 

Tengo un EliteBook 840 G8, con una instalación limpia de W11Pro. Al momento de intentar actualizar el BIOS desde HP Support Assistant, este no lo hace .

 

He intentado crear una unidad USB según el asistente, pero dentro de la carpeta HP no crea nada.

 

He verificado que en la BIOS no esté bloqueado la actualización. He intentado realizar desde la propia BIOS, mediante el apartado de actualización con medios locales, pero no surte efecto, el ordenador se reinicia y no hace nada mas.

 

En el Administrador de Dispositivos de Windows, se me presenta dos advertencias:

- Relacionadas con el driver Intel Smart Sound OED (audio ) (error 41)

y con el firmware (HP T6 System Firmware) (error 10)

La version actual de bios es : T6 Ver. 01.06.02  2021-08-12

 

Desde hp support Assistant, se han instalado todas las actualizaciones pendientes, salvo la de bios y la de realtek audio ( da error)

 

Alguna idea? Gracias.

 

-------

 

 

"Good afternoon,

I have an EliteBook 840 G8, with a clean installation of W11Pro. When trying to update the BIOS from HP Support Assistant, it doesn't do it.

I have tried creating a USB drive according to the assistant, but nothing is created within the HP folder.

I have verified that the BIOS update is not blocked in the BIOS. I have tried to do it from the BIOS itself, using the update option with local media, but it has no effect; the computer restarts and does nothing else.

In the Windows Device Manager, I have two warnings:

  • Related to the Intel Smart Sound OED driver (audio) (error 41) and with the firmware (HP T6 System Firmware) (error 10) The current BIOS version is: T6 Ver. 01.06.02 2021-08-12

From HP Support Assistant, all pending updates have been installed, except for the BIOS and the Realtek audio update (it gives an error).

Any ideas? Thanks."

1 REPLY 1
HP Recommended

Please, help

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