• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎10-13-2022 08:57 AM - edited ‎10-14-2022 08:17 AM

HP Recommended
Product: HP EliteBook x360 1040 G8 Notebook PC (1H9X3AV)
Operating System: Microsoft Windows 11

The HP Support Assistant offered a Thunderbolt update (SP141941) for installation.

 

When installing via the Support Assistant, the installation runs very long and stops with error 258 (not sure about the number) and an unclear installation-status.
I tried then to download the package and install it manually. Below is the error Message I'm getting:

jgch_0-1665672905480.png

 

I have tested the download with Chrome and Firefox.

 

Any ideas?

 

Regards

Jochen

 

Category:
1 person had the same question
1 REPLY 1

‎10-14-2022 01:07 AM

HP Recommended

I have the same problem on a Zbook g8

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.