cancel
Showing results for 
Search instead for 
Did you mean: 
BarryStains
New member
4 2 0 1
Message 1 of 3
361
Flag Post

Probook 455 G3 Bios Password

HP Recommended
Probook 455 G3
Microsoft Windows 10 (64-bit)

I can't remember the BIOS password for my laptop. This was a super expensive laptop and I need help. Is there a way to reset it? 

2 REPLIES 2
REO51ST
Level 16
25,082 24,632 3,568 8,034
Message 2 of 3
Flag Post
HP Recommended

Welcome to the HP Support Community @BarryStains 

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

0 Kudos
BarryStains
Author
New member
4 2 0 1
Message 3 of 3
Flag Post
HP Recommended

That would be great if I could get a phone number. Going to that site makes me put in my serial number. It then tells me that I no longer have support. So, basically, I have spend all this $ for a brick and HP will no longer help me even though I have never had to even use support since I purchased the laptop. I will never buy from HP again. EVER! Other companies at least give you an option to call them and pay a one time fee if you are in a bind. I would rather spend a few bucks for help rather than throw away a laptop that cost me almost $900 when I bought it. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation