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- Probook 650 G1 bios password reset

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11-18-2018
12:42 PM
- last edited on
11-18-2018
06:00 PM
by
Cheron-Z
Case Subject: good morning, I bought a used hp probook 650 g1. there is an admin password on the bios, how can I reset it? Serial number: [edit]Product number: H5G80EA
11-18-2018 01:24 PM
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC/BIOS battery. As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail.
REO