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‎06-19-2019 05:06 AM - edited ‎06-19-2019 06:18 AM

HP Recommended
Product: Proobook 430 G6
Operating System: Microsoft Windows 10 (64-bit)

My Proobook 430 G6 doesn't detect HP Elite USB-C Dock G4 (HSTNH-U601) is it compatible device?

When I connected via usb-c Proobook charges and that's all. Need help and thanks.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-19-2019 03:28 PM

HP Recommended

Hello

 

HP Elite USB-C Dock G4 is fully compatible with 430 G6.

WHen you connect o the 430 G6, you need to use the 90W power supply provided with the docking.

The USB-C cable included in the box must be connected to the USB-C port available on the short side of the Dock.

If you connect the USB-C cable in the other USB-C connector , Dock will not work.

 

if you connect USB keyboard, mouse and a display to the Dock G4, they should work without adding any driver.

The only driver you may need , if I'm not wrong, in audio and LAN in case you want to use WakeOnLan feature.

 

I hope this help.

Bye

 

View solution in original post

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2 REPLIES 2

‎06-19-2019 03:28 PM

HP Recommended

Hello

 

HP Elite USB-C Dock G4 is fully compatible with 430 G6.

WHen you connect o the 430 G6, you need to use the 90W power supply provided with the docking.

The USB-C cable included in the box must be connected to the USB-C port available on the short side of the Dock.

If you connect the USB-C cable in the other USB-C connector , Dock will not work.

 

if you connect USB keyboard, mouse and a display to the Dock G4, they should work without adding any driver.

The only driver you may need , if I'm not wrong, in audio and LAN in case you want to use WakeOnLan feature.

 

I hope this help.

Bye

 

Was this reply helpful? Yes No

‎06-20-2019 02:33 PM

HP Recommended

Many thanks!

Was this reply helpful? Yes No
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