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‎01-28-2019 06:16 AM

HP Recommended
Product: HP8570W
Operating System: Microsoft Windows 7 (64-bit)

Hallo, since a few day i am a owner from a HP8570W refurbishd EliteBook. This System was clear from any software and drivers. So i install Win7 64 and all the drivers from the HP Downloadcenter for this book. Just now i want install the protect tools, but i does not found the files. Can i use another file or anything other tool for use the fingerprint sensor ?

 

Thanks for answer

2 REPLIES 2

‎01-28-2019 06:54 AM

HP Recommended

Hi:

 

Yes you can try the HP Client Security Manager software, which superceded the HP Protect Tools software...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore, should be installed before other Client Security modules. This package is provided for supported computer models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp65501-66000/sp65637.exe

 

But if you meant that you can't find the ProtectTools software, you can get it at the link below...

 

HP ProtectTools Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP ProtectTools plugins, and therefore should be installed before other ProtectTools modules. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp59001-59500/sp59257.exe

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‎01-28-2019 06:56 AM

HP Recommended

Hello @Watersports 

 

Welcome to the HP Support Community.

 

A great choice of a computer you have made - Elitebooks are my favourite.

 

Protect Tools is the previous version of the newer Client Security.

 

 

and select Windows / Windows 7 x64

Concentrate on the Security section (download/run the needed apps) and also on the Validity sensor fingerprint driver

 

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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