• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-10-2020 02:09 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

As a business, we purchased many HP Laptops that came with Windows 7 Pre-installed, but also came with Windows 7 and Windows 10 re-installation DVDs as part of the purchase. Since these Windows 10 DVDs came as part of the purchase, one would think that it is legal for us to re-install Windows 10 on those systems with Windows 7 Pre-installed.

 

Is this the case? Is it legal as a business to reinstall Windows 10? If so, is it documented somewhere?

 

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2020 03:58 PM - edited ‎03-10-2020 04:04 PM

HP Recommended

You're very welcome.

 

There is no documentation directly from HP that I am aware of.

 

Here is a link I attached below from Microsoft that explains downgrade rights...

 

 

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎03-10-2020 03:42 PM

HP Recommended

Hi:

 

If HP supplied W10 installation media with the PC's, it is completely legal to install W10.

 

The PC's came with W7 Pro with downgrade rights from W10 Pro.

 

If you run the free utility that I zipped up and attached below, you will see that there is a W10 Pro product key in the BIOS, making it legal to install W10 Pro.

ShowKeyPlus1.0.7060.zip
Was this reply helpful? Yes No

‎03-10-2020 03:49 PM

HP Recommended

Thank you for your response Paul.

However, is there official HP documentation for this?

Was this reply helpful? Yes No

‎03-10-2020 03:58 PM - edited ‎03-10-2020 04:04 PM

HP Recommended

You're very welcome.

 

There is no documentation directly from HP that I am aware of.

 

Here is a link I attached below from Microsoft that explains downgrade rights...

 

 

Was this reply helpful? Yes No

‎03-10-2020 04:25 PM

HP Recommended

Thanks again Paul. This is what I needed!

Was this reply helpful? Yes No

‎03-10-2020 05:18 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.