cancel
Showing results for 
Search instead for 
Did you mean: 
SkyQuake
New member
3 2 0 0
Message 1 of 6
258
Flag Post

Solved!

Provided Installation Media and Actual Pre-installed Operating System

HP Recommended
Microsoft Windows 10 (64-bit)

Hello,

 

As a business, we purchased many HP Laptops that came with Windows 7 Pre-installed, but also came with Windows 7 and Windows 10 re-installation DVDs as part of the purchase. Since these Windows 10 DVDs came as part of the purchase, one would think that it is legal for us to re-install Windows 10 on those systems with Windows 7 Pre-installed.

 

Is this the case? Is it legal as a business to reinstall Windows 10? If so, is it documented somewhere?

 

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,469 122,646 20,171 30,949
Message 4 of 6
Flag Post
HP Recommended

You're very welcome.

 

There is no documentation directly from HP that I am aware of.

 

Here is a link I attached below from Microsoft that explains downgrade rights...

 

 

View solution in original post

5 REPLIES 5
Paul_Tikkanen
Level 21
Level 21
132,469 122,646 20,171 30,949
Message 2 of 6
Flag Post
HP Recommended

Hi:

 

If HP supplied W10 installation media with the PC's, it is completely legal to install W10.

 

The PC's came with W7 Pro with downgrade rights from W10 Pro.

 

If you run the free utility that I zipped up and attached below, you will see that there is a W10 Pro product key in the BIOS, making it legal to install W10 Pro.

SkyQuake
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Thank you for your response Paul.

However, is there official HP documentation for this?

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,469 122,646 20,171 30,949
Message 4 of 6
Flag Post
HP Recommended

You're very welcome.

 

There is no documentation directly from HP that I am aware of.

 

Here is a link I attached below from Microsoft that explains downgrade rights...

 

 

View solution in original post

SkyQuake
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Thanks again Paul. This is what I needed!

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,469 122,646 20,171 30,949
Message 6 of 6
Flag Post
HP Recommended

Anytime.

 

Glad to have been of assistance.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation