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Level 1
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Question about Wifi Module with a HP 490 G2 Notebook

HP Recommended
HP 490 G2 Notebook
Microsoft Windows 7 (64-bit)



Wifi isn´t working

I can´t see the adapter in the device-manager

The Wifi Button on my chassis is not orange, it is permanent white, noeffekt when pushing it

I dunno which wifi adapter is installed, I re-installed driver from realtek, intel  with no effect

Now I know, that I can check the BOM on HP Partsurfer to know the WIFI Adapter.

The problem happend without any know major changes


Do you have a Idea what to do?


thx in advance!

Level 8
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are your sure HP 490 G2 notebook ? in which are are you living ? US , Latin America , Asia , Australia ??



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