• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-11-2019 09:20 AM

HP Recommended
Product: HP Elitebook x360 1030 G2 Convertible Z2W61EA
Operating System: Microsoft Windows 10 (64-bit)
Hello, the HP Elitebook x360 1030 G2 Convertible comes with 4gb ram and 256GB SSD hard disk Its part number is Z2W61EA - I would like to know whether its possible to upgrade its RAM to 8GB? Does it have an extra RAM slot or can i remove the 4GB one and replace it with 8GB? or is the RAM on board the motherboard. Thanks
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-11-2019 09:43 AM - edited ‎09-11-2019 09:50 AM

HP Recommended

According to the HP reference material I have found, the memory is not removable. It is integrated onto the system board instead of being a removable module.

 

Crucial memory says the same thing if you look to find guaranteed compatible memory.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-11-2019 09:43 AM - edited ‎09-11-2019 09:50 AM

HP Recommended

According to the HP reference material I have found, the memory is not removable. It is integrated onto the system board instead of being a removable module.

 

Crucial memory says the same thing if you look to find guaranteed compatible memory.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.