• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
Locked

‎02-06-2025 07:35 AM - edited ‎02-06-2025 07:37 AM

HP Recommended
Product: HP ProBook 455 G7 Notebook PC

Hello folks,

 

I have 455 G7. All is up to date. When i turn on my laptop in the morning, sometimes I have a black screen. I see HP logo and next UEFI should be loading Windows. CPU fan working normal and there is a light on keyboard and screen of course.

Earlier it was Windows 10 and everything was fine even I changed RAM from 8GB to 16GB. Long pressing power button and pressing it again helps of course and laptop is rebooting normally.

 

It's started when I installed Windows 11 on new NVME PCI 3.0 drive (changed from PCI 4.0 because its not big deal on data charts). Any ideas? Maybe there is a mess in this new BIOS update.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.