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‎07-18-2024 06:59 AM - last edited on ‎07-18-2024 11:24 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/Business-Notebooks/HP-Victus-Motherboard-Problem/m-p/9126045#M173834 

Reply:

Even I have the same issue. I purchased the HP VICTUS 15  two months before and one day it went off while I was studying. My laptop wasn't even on charging port. I immediately called the hp rep. He filed a case and said that hp technician will come to solve the issue. It's been a week but no response at all.

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