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HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: https://h30434.www3.hp.com/t5/Business-Notebooks/HP-Victus-Motherboard-Problem/m-p/9126045#M173834 

Reply:

Even I have the same issue. I purchased the HP VICTUS 15  two months before and one day it went off while I was studying. My laptop wasn't even on charging port. I immediately called the hp rep. He filed a case and said that hp technician will come to solve the issue. It's been a week but no response at all.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.