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readonly1
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Message 1 of 11
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Recover the failed BIOS update for HP Zbook 17 G3 with Xeon E3-1575M

HP Recommended
HP Zbook G3 17
Microsoft Windows 10 (64-bit)
I bought this HP Zbook 17 G3 (Intel Xeon E3-1575M processor with DDR4 Ecc memory) used from online private party,
 I made a huge mistake in updating its BIOS and failed. (The original BIOS appears to  be in manufacture program mode and I tried to update it with the latest BIOS in HP support website
).
while I refreshed it with the new BIOS, it reminded me that the existent BIOS is newer and I proceeeded it anway,
Now the laptop is bricked. When the machine is turned on, it is in dark screen with some blink sound (Capital key and NUM key flashes). I believe that the BIOS is now corruptted. 
 I did try to recover the BIOS after checking some online documents, with Windows + B key (or V key) when turning on the machine, but failed. 
The most straitforward way to fix this is to replace the system board.  After checking the maintenance manual, the part appears to be 901564-601 (windows 10 pro).  However, it is so expensive, costs more than $3100 just for the board.
 
 Could anyone give me some advice? Thank you so much,
 
      gqchen
10 REPLIES 10
iMaxx
Level 8
Level 8
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Message 2 of 11
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Can you PM me the serial number? I can see what can be done.

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
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readonly1
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Message 3 of 11
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Unfortunately, there is NO Serial number (I have searched around this whole laptop). I do know this is Zbook G3 17 mobile workstation with Xeon cpu and ECC memory and windows 10 pro.  Any idea how to recover the BIOS for Zbook series? Thanks again, 

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iMaxx
Level 8
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Message 4 of 11
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I'll PM you.

I am an HP Employee
Quality Manager - HP VR / Z Desktops
-----
iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
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TUNGQUACH
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Message 5 of 11
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Hi, I have same case with him.

 

I followed the instructons but not effective

 

Could you help me? Thank you

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aerostrato
Level 3
38 14 5 3
Message 6 of 11
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Hello, 

have you tried all the options of this article related straight to your issue: Recovering the BIOS ?

I look forward to knowing your updates.

 

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TUNGQUACH
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Message 7 of 11
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Hi,

 

Thank you for your answer, I have tried all the options hard reset, recover bios, remove bios pin, ram, battery but didn't work. So I must give to the shop that I bought it and wait about 2 weeks. Do you have any solution for this?n Thank you.

 

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aerostrato
Level 3
38 14 5 3
Message 8 of 11
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Have you tried to count the number and kind of blink of CAPS lock led and  Bloc Num as shown here in this article: BIOS flashing light error codes in the "BIOS flashing light error codes" section.

Then follow what is written depending on the issue detected.

Feel free to contact me if you don't succeed.

 

 

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TUNGQUACH
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Message 9 of 11
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My laptop has the same problem and can not turn on after Restore by default in BIOS. All of keyboard light turn on when pressing power buttom and turn off all after 2 seconds, fan spin

 

Caps lock led turn off

 

 

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aerostrato
Level 3
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Message 10 of 11
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I seem you missed the third option of this article: Step 3: Create a BIOS recovery flash drive

If that will not work, try this troubleshooting wizard: Welcome to the no power or no boot guided troubleshooter for HP computers

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