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11-28-2017 09:21 AM
11-28-2017 10:17 AM
Can you PM me the serial number? I can see what can be done.
Quality Manager - HP VR / Z Desktops
“iMaxx” FORMER VOODOO PC / HP LEGACY GAMING SERVICE MANAGER
While I am an HP employee, my comments and suggestions are my own and do not represent HP Inc.
11-28-2017 10:25 AM
Unfortunately, there is NO Serial number (I have searched around this whole laptop). I do know this is Zbook G3 17 mobile workstation with Xeon cpu and ECC memory and windows 10 pro. Any idea how to recover the BIOS for Zbook series? Thanks again,
05-10-2018 09:55 PM
Thank you for your answer, I have tried all the options hard reset, recover bios, remove bios pin, ram, battery but didn't work. So I must give to the shop that I bought it and wait about 2 weeks. Do you have any solution for this?n Thank you.
05-11-2018 01:14 AM - edited 05-11-2018 01:17 AM
Have you tried to count the number and kind of blink of CAPS lock led and Bloc Num as shown here in this article: BIOS flashing light error codes in the "BIOS flashing light error codes" section.
Then follow what is written depending on the issue detected.
Feel free to contact me if you don't succeed.
05-11-2018 01:36 AM
I seem you missed the third option of this article: Step 3: Create a BIOS recovery flash drive
If that will not work, try this troubleshooting wizard: Welcome to the no power or no boot guided troubleshooter for HP computers