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‎07-16-2021 03:41 AM

HP Recommended
Product: ProBook 450 G2
Operating System: Microsoft Windows 10 (64-bit)

Dear all, could anyone tell me when tried to reboot/recovery from HP recovery USB made, system is asking drivers/files for installed SSD, because could not make the partition. 

Also, when tried to use the HP recovery USB done from official HP site, with Windows 7 (64) could not recognize this USB and wasn't continue. Any clue also?

Many thanks,

Category:
1 REPLY 1

‎07-16-2021 07:20 AM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to boot from one of the notebook's USB 2 ports on the right side of the PC.

 

I know on W7 it won't work on the USB 3 port because W7 does not have the USB 3 drivers necessary proceed any further.

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