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‎12-06-2025 07:31 AM - edited ‎12-06-2025 07:31 AM

HP Recommended
Product: HP ElitePad 900 G1 Base Model Tablet
Operating System: Microsoft Windows 8.1 (32-bit)

Dear HP Support Team,

I hope you are doing well.
I am contacting you regarding my HP ElitePad 900 G1 tablet, which is currently running Windows 8.1 Pro (32-bit). I need to reinstall Windows 8.1 (32-bit), but I am unable to complete the installation because the touchscreen does not function inside the Windows setup environment (WinPE).

Since I do not have an HP Docking Station or a USB OTG adapter, I cannot connect a keyboard or mouse to control the installation. Because of this, I am unable to proceed with the standard Windows setup.

I would like to request:

  1. A Windows 8.1 (32-bit) recovery ISO specifically made for the HP ElitePad 900 G1, or

  2. A Windows 8.1 recovery image that includes the ElitePad touchscreen drivers already integrated into the WinPE environment, so that touch input works during setup.

This would help me complete the installation without requiring a dock or external input devices.

Please let me know if such a recovery image or ISO is available for download, or if there is an official HP recovery tool for my device.

Thank you very much for your assistance.
I appreciate your support.

Sincerely,
Dhyandev

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