Request to Flag Stolen HP Laptop

[TeshomeAbebe]

Dear Hp Team,

My name is Teshome Abebe. On October 1,2025, a company laptop was stolen from our Addis Ababa office.
Device details:

• Model/Product: A2NY7EA

• Serial/Service Tag: >Do not include the product serial number or any private information<

I kindly request that you flag this serial number in your repair and registration systems, and notify all authorized HP service centers and repair shops in your network. If this device is brought in for service, repair, registration, or warranty claims, 

Contact Information:
>Do not include the product serial number or any private information<

Thank you for your cooperation and support in helping us recover this company asset.

Sincerely,
Teshome Abebe

[Garp_senchau]

@TeshomeAbebe, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

We understand the distress caused by such an unfortunate event, but please note that HP does not track or recover stolen equipment. As per our policy, stolen or lost devices are not eligible for replacement under our standard warranty or extended warranty programs.

We recommend that you contact your local law enforcement authorities to report the theft and provide them with any relevant details such as the device model and serial number. In some cases, they may be able to assist in locating the stolen equipment.

I hope this helps.

Take care and have a good day. 

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Regards,