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SidSherman
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Message 1 of 4
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Reset bios password/Сброс пароля BIOS и обращение к поддержке HP

HP Recommended
Elitebook 2570p
Microsoft Windows 7 (32-bit)

Здравствуйте. Решил переустановить ОС на ноутбуке, попытался хайти в BIOS, чтобы поставить загрузку в с USB, но оказалось, что там стоит пароль, котрого я не знаю.
Прочитал эту тему
https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/%D0%A1%D0%B1%D1%80%D0%BE%D1%81-%D0%BF%D0%B0%D...
Но не понимаю, как связаться с поддержкой, предлагают лишь найти сервистый центр и готовые пошаговые решения.

I lost bios password. I red same questions on forum https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/%D0%A1%D0%B1%D1%80%D0%BE%D1%81-%D0%BF%D0%B0%D...
and know that I need to connect support, but i dot't understent how to do it.

3 REPLIES 3
rick-s
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Message 2 of 4
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HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community..
 

German: HP Gemeinschaft
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French: HP Communauté
Portuguese: HP Comunidade
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Korean: HP 커뮤니티


Thank you for your understanding

I work on behalf of HP.
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SidSherman
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Message 3 of 4
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HP Recommended

I lost bios password. I red same questions on forum and know that I need to connect support, but i dot't understent how to do it.

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KrazyToad
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Message 4 of 4
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HP Recommended

@SidSherman

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I have gone through your Post and would like to help

 

If you have lost the BIOS password you need to contact our Phone Support for Service Options

 

I have sent you a private message with the next course of action

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you
 

KrazyToad
I Am An HP Employee

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