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Chromebook 14

I bought a Chromebook 14 for a family member at Walmart but she was unable to install Microsoft on it so was unable to use it. I bought it 8-19-21 so Walmart would not take it back.  Am I to understand since that it is past 45 days I cannot return it?

3 REPLIES 3
HP Recommended

Hi@Vicki700,

 

Welcome to the HP Support Community!

 

On Chromebooks, windows cannot be installed. For replacement please contact Walmart.

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

 

HP Recommended

So Walmart will exchange it for another laptop that does support Windows?

HP Recommended

Hi@Vicki700,

 

Please check with Walmart,hences I'm not sure about the replacement policy.

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