Rude supervisor/Rude escalated employee

[T_6]

Was scammed by HP employee on 9/27/2025 

Disrespected by HP supervisor on 10/24

Disrespect and disregard of my compliment on 10/24

I really need someone to call me.  Im really considering reporting this company to BBB

IF YALL HAVEN'T BEEN REPORTED

Edited

[Dragon-Fur]

@T_6 

Welcome to the HP Community --

I'm sorry you were trapped.

HP Support does not free post phone numbers or contact information on the Internet.

There is little chance you were ever talking to anyone at HP Support.

HP Support service requests are completed online and are pre-screened for In-Warranty devices.

Case Numbers are issued only for accepted requests after which contact information is provided.

What can our HP Community do?

I've forwarded your concerns to our Moderators for review and possible next actions.

Should there be a response, the agent will leave a message here before using other methods to contact you.

================================================

What else?

Posting your personal phone number here is perhaps an invitation for further trouble --

We are a public peer-to-peer user forum -- We cannot make use of personal information.

Screen your calls -- HP will NOT cold-call you nor will anyone from any HP service.

Scams...

It's common -- there are thousands of scam sites and it's easy to trip over one of them.

As long as you did not give out your bank information or let the scoundrels into your computer for a walk-about in your file system, the damage might be limited to having been made wiser the hard way.

If you did not come away unscathed,

Contact your bank

Scrub your computer with your own security software

Report the incident to the authorities

READ – Be Informed – Be Aware

 HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

 HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

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HP Services – Contact Information

Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

Some (Most) regions display phone / chat contact information only after the case is submitted online.

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

Important

Never post private information in the HP Community!

Thieves are waiting - do not hand over your privacy to their keeping.

HP Support does not free-post phone numbers for HP Support on the Internet.

Your computer is not full of bugs and you do not need to pay a fee for driver support.

You do not need Firewall protection.

Never allow strangers access to your computer, tablet, or phone.

Pay attention to where you are going.

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product

• HP Support  HP World-Wide Support
•  Store/HP.com USA HP Sales and Customer Service

Not your HP store? 

Scroll to the bottom of the store website and click the Flag to change regions.

• HP products, start here in the HP Community or at the HP Website
• Microsoft / Windows - start at Microsoft Web Site 
• Printer Software - 123.hp.com - Printer setup from the HP® Official site
• Combined Printer, Support, and Ink Subscription Service -  HP All-In Plan - Printer / Ink / Support
• Help with Instant Ink - HP Instant Ink Support - Website 
• Out-of-Warranty > Paid Subscription or One Time Help: -  HP SmartFriend Services | HP® Official Site
  • Open the SmartFriend Data Sheet - Contact Information 
  • Scroll down to section “Service by Region” and check the contact options in your region / location.

Do not be a victim.

Stay vigilant.

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Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"