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deutschlcuas
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[SOLVED] How to reset bios admin password HP Elitebook 820 G2

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HP Elitebook 820 G2

Hey,

 

I purchased this pre-owned and would like to update the bios. It wont let me do so unless i give it the admin password. How to take the password off ?

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deutschlcuas
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I solved it by contacting HP world wide chat. They provided me with a file to restore the BIOS in it's default state. It worked.

View solution in original post

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CherylG
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The Elitebook is a business class machine with tighter security than consumer class machines.If the seller can't give it to you- only official HP Tech Support can help you-with proof of ownership.

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

deutschlcuas
Author
Level 1
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Message 3 of 5
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I solved it by contacting HP world wide chat. They provided me with a file to restore the BIOS in it's default state. It worked.

View solution in original post

CherylG
Level 17
44,714 38,155 3,357 11,483
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Happy to hear HP Tech Support helped you in a timely manner.

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

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Nephionel
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i am facing now the same problem as you did.. will you please help me? send me the file or atleast let me be in contact with the people who helped you.

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