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[SOLVED] How to reset bios admin password HP Elitebook 820 G2

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Product Name: HP Elitebook 820 G2

Hey,

 

I purchased this pre-owned and would like to update the bios. It wont let me do so unless i give it the admin password. How to take the password off ?

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Re: How to reset bios admin password HP Elitebook 820 G2

I solved it by contacting HP world wide chat. They provided me with a file to restore the BIOS in it's default state. It worked.
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Re: How to reset bios admin password HP Elitebook 820 G2

The Elitebook is a business class machine with tighter security than consumer class machines.If the seller can't give it to you- only official HP Tech Support can help you-with proof of ownership.

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Top Student
Posts: 2
Member Since: ‎04-14-2017
Message 3 of 4 (1,075 Views)

Re: How to reset bios admin password HP Elitebook 820 G2

I solved it by contacting HP world wide chat. They provided me with a file to restore the BIOS in it's default state. It worked.
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Posts: 37,839
Member Since: ‎11-12-2008
Message 4 of 4 (1,047 Views)

Re: How to reset bios admin password HP Elitebook 820 G2

Happy to hear HP Tech Support helped you in a timely manner.

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