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‎11-25-2022 12:54 PM

HP Recommended
Product: HP ZBook 15u G6 Mobile Workstation
Operating System: Microsoft Windows 11

My HP ZBook 15u G6 will not recognize a new SSD when cloned and installed. The bios that appear to be in English read more like a foreign language. Any suggestions?

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3 REPLIES 3

‎11-25-2022 01:06 PM

HP Recommended

Is the image clone on the same model of SSD?


You don't see the SSD at all in BIOS?


The ZBook is running the latest UEFI/BIOS version?

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‎11-27-2022 02:10 AM

HP Recommended

Hello,

 

The BIOS language you can change from the BIOS (F10) -> Advanced tab -> Display Language,
like this:

L1.pngL2.png

 

You might review your BIOS settings in "Advanced tab" -> Boot options

 

or reset BIOS settings and/or Security settings to default

 

d1.pngd2.png

 

If the SSD is detected in F9 menu but not booting, this would probably mean something wrong during the cloning.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎12-04-2022 08:46 AM

HP Recommended

I'm not the first to have this issue. A search of the internet showed lots of people with the same issue. But, I solved my issue by thinking outside the box. I was able to get my ZBook to boot into Safe Mode and recognize the drive that way. After leaving Safe Mode things functioned just like normal.

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