• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 340S G7 Notebook PC (8BC21AV)
Microsoft Windows 10 (64-bit)

From Past four days getting an BSOD and laptops slowness issues in Each and every Hp Notebook laptops.

3 REPLIES 3
HP Recommended

hello,

please follow the following steps

 

1) Run cmd console as administrator. Type command:

chkdsk /f c:

=> Answer questions with y (yes). This will check your file system at next reboot, that you will do with the next command.

shutdown /r /t 0

=> This will reboot your operation system. On reboot let windows check your harddisc, so please do not press any keys that will interrupt the start of the test.

Take a fresh coffee, this will take some time ... 🙂

2) Run cmd console as administrator. Type command:

sfc /SCANNOW

=> This will check integrity of your operating files, if some files are corrupt, they will be repaired.

Take another fresh coffee, this will take some time ... 🙂

3) Check what type of antivirus software your are running, sometime you have more than 1 realtime scanner accidently installed/activated

4) Of course, check your system for viruses/malware

5) Check if your operating system is up-to-date (windows updates including your office suite)

6) Turning off visual effects can help make Windows more responsive. To do this, open the Control Panel and, under Systems & Security, select System. Click Advanced System Settings on the left, then switch to the Advanced tab in the System Properties dialog box. Under Performance, click Settings. Then, on the Visual Effects tab, check the box for “Adjust for best ­performance” and click OK.

7) Take a look at the following list:

https://kbupdate.info/windows-10-2022-04.php

Check if the last installed updates might be related to the current problem. Sometimes miracles happen when one or more updates are uninstalled that are not fully compatible or not 100% tested

8 ) Reboot and test it ...

9) If it takes longer get a coffee again ...

 

Best regards

HP Recommended

I was tried everything, but still the same and not yet resolved.

 

Also checked with crash dumps and got to know that antivirus file was crashing. But, after deleting the AV, system is not working properly and getting hanged, memory consumption is high.

 

 

HP Recommended

hello,

follow this documentation to find cpu and memory intensive processes:

 

HP PCs - Using Task Manager
https://support.hp.com/ee-en/document/c03671001

 

best regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.